Real Stories From Real Clients

How AEclipse helped a local charity

As a local charity, Hoole Community Centre didn't have specialised payroll knowledge in-house. With only 5 paid staff but a confusing mix of enrolment statuses, the Workplace Pension Scheme deadline was daunting. AEclipse stepped in to lead the implementation — liaising with the payroll provider, meeting staff, producing letters and getting the system live by the due date.

AEclipse has been very professional in their approach, but at the same time done it in a friendly manner — I would recommend them totally to other charities. It is now an 'easy to use' system for us, enabling us to concentrate on our core activities of providing a vibrant Community Centre and Café for the residents of Hoole.

How AEclipse helped a Moneysoft accountant

CDC Accountants wanted to keep using Moneysoft payroll, but its output files weren't compatible with Legal & General — their preferred pension provider. AEclipse's prebuilt L&G interface meant CDC could keep their software and still recommend their preferred scheme.

My problem was solved for a low cost with no waiting for re-programming by Moneysoft, but also with a solution that meant that I had no need to change my payroll software. AEclipse was able to reduce my AE administration time and deal with the AE communications for me — allowing me to spend more time on the more profitable parts of my practice. Working with AEclipse feels like a proper partnership and I would certainly recommend them.

How AEclipse helped Chamberlain Carpentry with Auto Enrolment

Chamberlain Carpentry & Joinery wanted to set up their five employees with Legal & General, but their payroll software wasn't compatible. A familiar problem — and a familiar AEclipse fix.

When the work place pension staging date was upon us it was very daunting, and we as a company struggled to integrate and setup these new systems on our payroll software. Fortunately, when making enquiries we were given the name and contact details of AEclipse, who not only were able to utilise the pension provider we wanted but who have also made the whole procedure effortless. They were extremely helpful and professional. The whole experience has been organized from start to finish. I have since recommended AEclipse to other companies and will continue to do so.

How AEclipse helped a plumbing and heating engineer company

Auto Enrolment is a pain unless you have systems in place. Aston Cord wanted Legal & General — but their payroll software wouldn't talk to it. AEclipse automated the conversion and submission so they could focus on plumbing.

When the work place pension scheme was announced we as a company struggled to integrate and setup these new systems. With the help of AEclipse this struggle became non-existent; they used their software to automate the editing and sending of our output files direct to Legal & General. We found them to be extremely helpful and professional. The whole experience has been organised from start to finish with the friendly team at AEclipse. I'm very happy with the end result and wouldn't hesitate in recommending them to anyone seeking help with work place pensions.

How AEclipse helped Compassionate Care

Dealing with AEclipse has been brilliant for us and a life saver. We do our payroll with Xero and like to use it, but with the emergence of Auto Enrolment doing the payroll and the AE element ourselves became a far bigger job than we anticipated. Completing paperwork after every pay run to send to The People's Pension was a real chore and took me away from other tasks. My company was recommended to AEclipse and since day one they have been really good and saved us hours of admin every payroll run through their automation. It now feels like Auto Enrolment never happened. I can just get on with my job like before — and my life is much easier.